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Cannot use happy roaming in China

New Commentator

Cannot use happy roaming in China

Hi,

I used happy roaming successful many times in many destinations including shanghai before.

But recently I requested for replacing a new sim cars due to lost. Im not sure if its why my happy roaming cannot work now in Shanghai.

I tried selecting China Mobile manually but fail.

Please support. My num is 8508676x.

 

Thanks a lot.

1 REPLY
Community Manager

Re: Cannot use happy roaming in China

Hi, please PM us your subscriber name, registered Hub ID / email address and prepaid number to https://community.starhub.com/t5/notes/composepage/note-to-user-id/242 and we’ll arrange for assistance.