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Cannot activate pay as you roam

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Valued Commentator

Cannot activate pay as you roam

Screenshot_20180613-111921~2.png

 

I am overseas and don't have any network on my phone. I try activating pay as you roam but get error as am not eligible. Am a sim only customer

3 REPLIES
Community Manager

Re: Cannot activate pay as you roam

Good day @ameenafathima06

 

Can I check if you're still unable to activate the Pay As You Roam via My StarHub App by logging in to your Hub iD? 

Valued Commentator

Re: Cannot activate pay as you roam

Hi yes. I cannot activate it using the app and my hud id
Community Manager

Re: Cannot activate pay as you roam

Can you provide me your full name, NRIC/FIN number, contact number and email address via Private Message so that I can assist you better?