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Cannot access Internet

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New Commentator

Cannot access Internet

Hi there,

 

Urgent need help here ! My starhub happy prepaid sim was no service in Malaysia. I even set APN with the guideline and switch on the roaming in happy app and also reinstall the apps again. I even change the SIM card to other handset and also taking in and out but still doesn’t work. Does anyone out there can help on this ? Please ? Need it in urgent ! Thanks ! 

1 ACCEPTED SOLUTION

Accepted Solutions
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Alumni (Retired)
Solution

Re: Cannot access Internet

Hi Jooooo

 

Let me help you with this. If restarting your handset or reinstalling the Prepaid APN using the Happy Prepaid App again does not help at all, do provide me with your Registered Name and prepaid number via Private Message and we'll keep in touch. 

View solution in original post

1 REPLY 1
Highlighted
Alumni (Retired)
Solution

Re: Cannot access Internet

Hi Jooooo

 

Let me help you with this. If restarting your handset or reinstalling the Prepaid APN using the Happy Prepaid App again does not help at all, do provide me with your Registered Name and prepaid number via Private Message and we'll keep in touch. 

View solution in original post