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Cannot Activate Pay As You Roam

Valued Commentator

Cannot Activate Pay As You Roam

Hi, I going to overseas tomorrow, I need to use roaming. When I try to activate Pay As You Roam, it says that I am ineligble, is there a reason or fix for this?

Customer Service

Re: Cannot Activate Pay As You Roam

Hi Irys,


Thank you for contacting us. As this requires us to refer to your account details, do PM us via so we can assist you further.


I apologize for the inconvenience caused as we've stopped processing account related matters on StarHub community.


Thank you. Giselle