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eVoucher pdf Link not working

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New Commentator

eVoucher pdf Link not working

Hi,

 

In october, i've used the reward point to redeem a few movie voucher.s The link in the pdf is not working. So i do i redeem the code? 

3 REPLIES 3
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Community Relationship Manager

Re: eVoucher pdf Link not working

Hi @ling0_y You mentioned that you redeemed a few movie vouchers. were the other links working? Did you see any error messages after clicking on the link? Do share a screenshot of the error message and also check on the validity of the vouchers too. Thanks! -Jolene 

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New Commentator

Re: eVoucher pdf Link not working

Hi, I faced similar issue when trying to redeem GV vouchers online. It was indicated that both vouchers code to be redeemed after I entered them into the app. Pls. advise. 
Thanks.

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Community Relationship Manager

Re: eVoucher pdf Link not working

Hi @tankokpin, will need to trouble you to send across any error message you come across on the app, along with your account details to my colleagues on  Facebook or Twitterthey might be able to find out what's wrong and perhaps re-issue a new voucher. 

 

-Jolene