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Why are StarHub Rewards vouchers always out of stock?

SOLVED
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Moderator

Why are StarHub Rewards vouchers always out of stock?

The lifestyle vouchers are always very popular among our StarHub customers. That is why we often experienced out of stock situation. We will continue to bring more exciting offerings to our StarHub customers so that they can redeem and enjoy with their families and friends. Do keep a lookout for the lifestyle vouchers on the 1st and 15th of the month and other Starhub service offerings at our Rewards Catalogue.
2 ACCEPTED SOLUTIONS

Accepted Solutions
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Moderator
Solution

Re: Why are StarHub Rewards vouchers always out of stock?

We hope that this helped! Let us know if we can assist further Smiley Happy

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Alumni (Retired)
Solution

Re: Why are StarHub Rewards vouchers always out of stock?

Hi Querdox, the vouchers are replenished on the 1st and 15th of every month at 5pm.

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11 REPLIES 11
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Moderator
Solution

Re: Why are StarHub Rewards vouchers always out of stock?

We hope that this helped! Let us know if we can assist further Smiley Happy

View solution in original post

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Senior Commentator

Re: Why are StarHub Rewards vouchers always out of stock?

This is not true. I logged in 1st Oct 2012 midnight - the F&B/movie vouchers were out of stock. I went in again around noon, still out of stock. 

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Senior Commentator

Re: Why are StarHub Rewards vouchers always out of stock?

I think starhub can implement a system that that will be limited redemption for each person per day so that enough vouchers can be spread around. If Person A logged in, he can only make 3-5 redemptions at one time, if overshot the system will alert him to try again next day as quota for that day is used up.

 

This can help others...

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Senior Commentator

Re: Why are StarHub Rewards vouchers always out of stock?

Once again, all lifestyle/R&B vouchers are out of stock. Perhaps you can show the time you guys loaded the vouchers and what time it was fully redeemed.

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Alumni (Retired)
Solution

Re: Why are StarHub Rewards vouchers always out of stock?

Hi Querdox, the vouchers are replenished on the 1st and 15th of every month at 5pm.

View solution in original post

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Senior Commentator

Re: Why are StarHub Rewards vouchers always out of stock?

Finally, the vouchers are available. Thanks Noura for being prompt and transparent about it!

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Valued Advisor

Re: Why are StarHub Rewards vouchers always out of stock?

Voucher loaded at 5PM. so if you are earlier, it is not loaded yet. if you are late, others may had redeem all the available ones.

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Honored Advisor

Re: Why are StarHub Rewards vouchers always out of stock?

I always redeem against my bill.  That one never runs out of stock.

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Community Sheriff

Re: Why are StarHub Rewards vouchers always out of stock?

Its always the third party vouchers that are out of stock and the Cisco 3925 Modem Router which has been out for a looong time. It you want to redeem any third party items, there's the Sentosa Membership AND Cardboard Wine Smiley Happy
Please do not send me enquiries via PM, I may not read them in time to help address your issues