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What happened to my reward points?

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New Commentator

What happened to my reward points?

I only got to know today that Starhub had scrapped the rewards system. And all my points are gone after I tried to search for it today. Is there any notice informing all the consumers? Even if there is, and from what I read from other threads, there isn't enough rewards available for redemption. This is unacceptable. I'm going to switch telco. Good Bye.

1 REPLY 1
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Senior Advocate

Re: What happened to my reward points?

Hi,

I received both email and sms informing about the new rewards scheme and the deadline to redeem the points. Both in Jul 19.