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Unable to redeem rewards

Senior Commentator

Unable to redeem rewards

 
2 REPLIES 2
Senior Commentator

Re: Unable to redeem rewards

I got the below error when I submit my reward redemption

"Sorry,We are unable to process your request.Please try again.."

 

Re-tried a few times but still got the same error message.

Senior Commentator

Re: Unable to redeem rewards

Hi Starhub!

 

I tried many time for the redemption and it hang all the time. Some how it also deduct my point for a redepmtion without sending eVoucher. This is not rightful! 

 

Today, I tried to login but not successful. The system is not working!

 

Please look into this and send me the eVoucher which you have dedcuted my point!

 

Dennis