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Starhub Rewards points expiring

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Trusted Commentator

Starhub Rewards points expiring

Hi there, why are there so few rewards available? I have many points due to expire by end Oct, and I feel it s not fair for Starhub to shortchange long time subscribers by making so few rewards available for redemption. P.S. I am aware of conversion of the balance points to lucky draw chances but that is besides the point.  

 

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Community Manager
Solution

Re: Starhub Rewards points expiring

Hi Scklow, our rewards are refreshed daily and usually fully redeemed fast, due to high demand. Kindly check out the rewards daily and regularly, at different timings if necessary, to secure one. Thank you! 

- Julaina

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Community Manager
Solution

Re: Starhub Rewards points expiring

Hi Scklow, our rewards are refreshed daily and usually fully redeemed fast, due to high demand. Kindly check out the rewards daily and regularly, at different timings if necessary, to secure one. Thank you! 

- Julaina

View solution in original post

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Valued Contributor

Re: Starhub Rewards points expiring

There no such things call rewards pls remove it.I have call your tech support hot line indicate there is no more rewards redemption anymore .Lousy provider misleading.

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Moderator

Re: Starhub Rewards points expiring

Hi @Gary78, we have the all-new StarHub Rewards. In the new StarHub rewards, customers will be given a free membership and there are 3 tiers: Green, Gold and Platinum. Under each tier, you can enjoy a suite of lifestyle treats, privileges, and deals. To view all the rewards that you can enjoy, you will need to download My StarHub App. Please refer to this link for more information. 

 

~ Carla