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Starhub Rewards - Points Lost After Redemption Failed

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Honored Contributor

Starhub Rewards - Points Lost After Redemption Failed

Hi,

 

I try to redeem the "$20 Bill Rebate". After accepting the terms and condtion and click on "Proceed", It shows "Sorry Item Redemption is not successful" but the points is still deducted. The Item also does not appear in my "Transaction History".