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Cannot log in to starhub rewards

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Valued Commentator

Cannot log in to starhub rewards

Hi,

 

I can log in to starhub page with my hub id and password. However when using the same hub id and password, I cannot log in to reward page, it prompt me wrong user id.  I am sure I type it correctly. Pls assist.

6 REPLIES 6
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Hub Master

Re: Cannot log in to starhub rewards

Hi @kennys

I have received your PM. We shall take it further from there.
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Home is where the ♥ is
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Valued Commentator

Re: Cannot log in to starhub rewards

I am still unable to log in to the rewards page. Your customer service consultant called me and said its a technical glitch. I have tried after you told me but still to no avail.  Please tell me how to log in with my ID and password which is correct.

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Senior Commentator

Re: Cannot log in to starhub rewards

I'm having the same problem as yours. Starhub deleted my account and told me to recreate again, but it doesn't solve the problem!

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Valued Commentator

Re: Cannot log in to starhub rewards

I cannot log in with Hub ID.

Cannot check my bills

Kept prompting me wrong ID or password.

Even reset password also cannot access.

Starhub IT team mess things up when they revamp their website?

Can Starhub email me my bills instead so that I do not need to log in to access my bill?

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Valued Commentator

Re: Cannot log in to starhub rewards

You have entered an incorrect ID or Password. Please enter your ID and Password again.

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Hub Master

Re: Cannot log in to starhub rewards

Hi there

Please drop us your details on http://bit.ly/StarHubQuery and allow us to assist you further.
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Home is where the ♥ is