Currently I'm using prepaid for my phone fr the past two yrs already and everytime I top up it always sucessfull.
However this time it was not
My prepaid balance now is less than $2.So I top-up my prepaid $30 dollars via ATM at my workplace.
Usually there will have a popup message stating the new prepaid.
I was shocked to see the prepaid balance still has not changed after 2 hours !
Then I tried top up $20 instead at same place since I need to use urgently.I kept checking my messages and *113# for balance notification but the balance is still less than $2 !!!!
My $50 is already spent on prepaid but yet its not going to my remaining balance.Can something be done ASAP?What do i NEED TO DOOO??
Has this been resolved? Did u manage to keep the 2 ATM receipt for verifications, so that Starhub can't help and assist you further on what went wrong. $50 is quite a sum....