i have called the prepaid assistance at 9850 0000 but i have doubt on the information received from your customer service.
this morning i made three calls to malaysia.only i call went thru and the other 2 were just ringing tones without going to voice mail.In addition i had a missed call from the same overseas number.
Your customer service confirmed only 1 call went thru ie connected and lasted only few seconds.
My question is why the main wallet deduction is from $25.12 to $24.55=$0.57 cents.Usually i pay only $0.17 cents/minute for calls to malaysia
Your assistance this matter appreciated.
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