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Topup the previously held number

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Senior Commentator

Topup the previously held number

Hi,

 

i wrongly top up my previouly holding prepaid number, looks like now it is assigned to a different user. Is there anyway i can get my money back.

 

Thanks,

Krishnam.

4 REPLIES 4
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Alumni (Retired)

Re: Topup the previously held number

Hi @ chkraju9

 

How did you top up the Prepaid Card? 

- Amy
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Senior Commentator

Re: Topup the previously held number

Hi,

I did the top-up using my credit card and I have the receipt with me.

Thanks,
Krishnam.
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Alumni (Retired)

Re: Topup the previously held number

Please send me a copy of the receipt with your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll be in touch.

- Amy
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Senior Commentator

Re: Topup the previously held number

Thanks for looking into this issue. I sent the requested details via private message.

Thanks,
Krishnam.