StarHub Community|The Community Run by You
Showing results for 
Search instead for 
Did you mean: 

Top up not credited

Senior Commentator

Top up not credited

I top up 15 sgd at buzz merchant in bukit oanjang, received messages of successful transaction but upon checking main balance to register on a promo the 15 balance was not actually credited.

Community Manager

Re: Top up not credited

Hi @ mareeya


Please provide us with a copy of the receipt with your NRIC/FIN/Passport Number and Prepaid mobile number via Private Message and I’ll arrange for assistance. 


- Amy