Starhub prepaid SIM card can't get connected to any of the Telco in Melbourne.
Thanks for contacting us. Do try to restart the device. If issue persist, please provide your registered name, registered mobile number and Hub ID/email address for me to further check. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to http://m.me/starhub (https://twitter.com/StarHubCaresfollow noopener noreferrer">http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!