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Starhub Prepaid No Signal & Services

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Valued Commentator

Starhub Prepaid No Signal & Services

Hi Starhub, I cannot receive any signal and services for my phone number. I believe it under suspension as I couldn't reload/top up as well. 

3 REPLIES 3
Customer Service

Re: Starhub Prepaid No Signal & Services

Thank you for contacting us. As this requires us to refer to your account details, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you. - Imee

Valued Commentator

Re: Starhub Prepaid No Signal & Services

Is there any grace period as the phone number is very important for me. Could I extend the validity of the mobile number by topping up the credit? Pls help

Customer Service

Re: Starhub Prepaid No Signal & Services

Hi Gary, for your security and privacy please remove the original topic you have posted as it contains your personal information. Direct your query over to http://m.me/starhub (https://twitter.com/StarHubCaresfollow noopener noreferrer">http://m.me/starhub) or Twitter Direct Message (this link) so we can assist you from there. Thank you! -- Liza