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Starhub Prepaid Card Main Balance Deducted without usage

New Commentator

Starhub Prepaid Card Main Balance Deducted without usage

Hi, i noticed that $10 was deducted over 1 night and i did not use it for calls or sms.

 

How can i check what is my amount deducted for?

1 REPLY 1
Customer Service

Re: Starhub Prepaid Card Main Balance Deducted without usage

Hi Steph_huisian,

 

Thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there.

 

Thank you! 

 

Jiv