Hi my billing cycle resets tday. But on my starhub app, it shows 83 smses (i hve not sent anything). How can i find out accurately the smses i sent?
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Hi, the message <86 sms exceeded> showed up again..i m very sure i didnt send that many. Pls investigate.
Hi Dereklee1976, can you PM us with the screenshot of the message via https://bit.ly/2S5w5qq ?
Meanwhile, I have checked your March bill and there is no sms charge.
You can email us at firstname.lastname@example.org with your details.
Hi Derek, once our customer service team receive the email, they will check on this and get back to you. Thank you - Jeremy