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Simcard not provisioned

New Commentator

Simcard not provisioned

Hi I have a happy prepaid sim card that is showing not provisioned.

Can it be re provisioned ?

2 REPLIES 2
Highlighted
Moderator

Re: Simcard not provisioned

Hi @Fatim, when was the last time you topped up your prepaid sim? Because it looks like your sim has expired.

~ Carla
Highlighted
Respected Advisor

Re: Simcard not provisioned

Could it be because your sim card has expired? (6 months or more)
Else you can download the Happy prepaid card app to try to manage your card.
Please note should your card be expired, there is zero ways to get the same number back .

Thanks!