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Set up personal hotspot shown on my iPhone, and I hv call 1633, didn't help, I am using the prepaid

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Set up personal hotspot shown on my iPhone, and I hv call 1633, didn't help, I am using the prepaid

I am a prepaid sim user have more than &18 and 3GB usage on hand, cannot set up the personal hotspot with my iPhone 6, call 1633 in Singapore and cannot get answer, they ask me to call Apple which is unbelievable

1 REPLY
Community Manager

Re: Set up personal hotspot shown on my iPhone, and I hv call 1633, didn't help, I am using the p...

Hey Shirley, can your PM me your NRIC/FIN and your prepaid card number so that I can escalate this to the technical team? - Sal

- Sal