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Roaming in US with Prepaid. Was getting 4G but only getting 3G now

Esteemed Commentator

Roaming in US with Prepaid. Was getting 4G but only getting 3G now

Hi 

 

I have been roaming in US using the Prepaid service. Was getting 4G connections. Starting a week ago I can get only 3G. I have tried power cycling the iPhone 6, remove and reinstall the sim. Still the same. Suggestions?

1 REPLY 1
Community Manager

Re: Roaming in US with Prepaid. Was getting 4G but only getting 3G now

Hi bigflatpanel,kindly note as we have stopped processing account related queries on StarHub Community, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) for assistance. Thank you!

- Julaina