GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Prepaid voice call drop from 4g to 3g

Valued Commentator

Prepaid voice call drop from 4g to 3g

Hi Starhub,

Every call will drop to 3g and it cannot be heard so clearly

3 REPLIES 3
Alumni (Retired)

Re: Prepaid voice call drop from 4g to 3g

Good day Goh1

 

Can I check if restarting your handset or switching your SIM into another device help resolve the issue at all?

Valued Commentator

Re: Prepaid voice call drop from 4g to 3g

Hi

SIM card replaced and tried in other mobile phone, problem still exists.

Goh
Alumni (Retired)

Re: Prepaid voice call drop from 4g to 3g

Can you provide me your full name, NRIC, contact number and email address via Private Message and we'll keep in touch?