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Prepaid value gone

New Commentator

Prepaid value gone

I hardly check my Prepaid value and when I checked my prepaid value is only $1.11 left. And within the next 24 hours this very little value also disappeared. When I called up starhub they only restored the $1.11. Now I would like to know how did my around $10-20 disappeared in the last 1 month as well. 

Community Manager

Re: Prepaid value gone

Hi Tohwendy


Please drop me a PM with your registered name and registered mobile number by clicking the words bracketed by the arrows here > via Private Message <  for me to arrange for assistance.


Apologies for any inconvenience caused.


- Jackson