Hi, I top up $S10 as my balance was low at only $S0.02. Topup was successful. After a few hours, my balance has dropped back to $S0.02 again. My $S10 topup has disappeared. Starhub, can you please explain what has happened. I did not make any calls, I am connected to local WiFi, the only thing that I receive is the Starhub SMS telling my new main balance. Please help StarHub.
Solved! Go to Solution.