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Prepaid SIM Card is not provisioned

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Prepaid SIM Card is not provisioned

Hi there, 

Would you be able to help check if my prepaid sim card is expired or I can I still top-up and use the same number? 

We downloaded the App but it was too late as we cannot get the OTP due to the number not being available.

 

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Moderator

Re: Prepaid SIM Card is not provisioned

Hi @Elaine3, since I can't check your account details here, please contact our Customer Care Support team on either Facebook or Twitter to check if your StarHub Prepaid Sim Card is still active. 

 

~ Carla