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Prepaid Mobile Data unable to acess/login mobile game.

Valued Commentator

Prepaid Mobile Data unable to acess/login mobile game.

Hi Starhub,

 

I'm unbale to login most of the mobile game while using mobile data, but i dont have such problem when connected with home internet. So obviosly the mobile data itself has problem. Kindly help me solve the problem. 

 

Thank you.Smiley Happy

 

Regards,

Jaydee

1 REPLY 1
Alumni (Retired)

Re: Prepaid Mobile Data unable to acess/login mobile game.

Hi Jaydee, a quick check but have you tried restarting the mobile device? Or trying the SIM card on another device?

 

If both didn't work, can you please PM me your NRIC/ FIN and your prepaid card number? Also, can you name the games you have trouble accessing? Thanks. - Sal

- Sal