Roam activated but still doesn’t work even after rebooting many times. Please help urgently.
Network coverage and speeds when overseas is dependent on the partner network. Do try reinstalling the Prepaid APN using the Happy Prepaid App, switching to another roaming operator manually or placing your SIM Card in another handset to see if this helps resolve this issue as well.
If the issue recurs, please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!
As shared, please direct your account-related query over to Facebook messenger or Twitter Direct Message so that we can log a case for you and respond to you there.