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Prepaid Data Roam in Japan

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Senior Commentator

Prepaid Data Roam in Japan

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Hi, I bought the $50 prepaid card. It was working with 4gb but became 3g (hardly working) and often disconnecting when it reached 1+gb. After i topped up for another 4gb, it is still at 3g and disconnecting. Can I get assistance with that?
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Accepted Solutions
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Senior Commentator
Solution

Re: Prepaid Data Roam in Japan

Also, have restarted my phone many times and manually select docomo but still not working Smiley Sad 

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Senior Commentator
Solution

Re: Prepaid Data Roam in Japan

Also, have restarted my phone many times and manually select docomo but still not working Smiley Sad 

View solution in original post

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Community Manager

Re: Prepaid Data Roam in Japan

Hi claraakong,

 

I see your PM and will assist you there shortly. Smiley Happy 

 

- Jackson
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Valued Commentator

Re: Prepaid Data Roam in Japan

Hi there,

 

I've activated a data plan and set network to shppd, restarted a few times but cant get data to work. Kindly help. Prepaid roaming in Japan.

 

Kind regards,

Gary