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Prepaid Balance missing

Respected Commentator

Prepaid Balance missing

 
5 REPLIES 5
Respected Commentator

Re: Prepaid Balance missing

Just top up my maid prepaid card this evening and was showing her the balance thru Starhub prepaid apps.  About 10 mins later, receive a message 'Balance less than 22 cents'. What is wrong here?

 

Community Manager

Re: Prepaid Balance missing

Hi Yshing, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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Respected Commentator

Re: Prepaid Balance missing

Hi Jere_lim,

 

Thanks for reply.

Who should I pm to?

 

 

Community Manager

Re: Prepaid Balance missing

Hi, you may reply your mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


If my post answers your question, please click on the "Accept as Solution" button!
Respected Commentator

Re: Prepaid Balance missing

Hi Jeremy,

 

Thanks for the info.  I have already spoken to customer service.

They are assisting me on this issue.

 

Thanks.