I buy the Travel Sim card for using in my iPhone but I can’t enable the hotspots on my iPhone to share the data with my iPad and laptop.
It’s always asking me to contact StarHub.
can you please help me to fix this problem, thank you
Hi Wirawithun, mobile hotspot tethering is supported. Please ensure that your mobile setting are enabled. iOS users must ensure that your phone supports version 11.0 and above.
For Android users, you can turn on mobile hotspot straightaway.
For iOS users, please follow the below steps to set up before trying to turn on mobile hotspot.
Step 1: Make sure the iPhone is updated to iOS version 11.0 and above
Step 2: Go to Settings> Mobile Data> Mobile Data Options > Mobile Data Network> Under Pesonal Hotspot, update APN to shppd