GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Overseas incoming call charges on Prepaid

Highlighted
Esteemed Commentator

Overseas incoming call charges on Prepaid

Hello,

 

I have a prepaid connection. 

I am in Singapore (Local country). 

 

Will I be charged for any incoming calls from international numbers for following plans -

- VAS - On demand unimited incoming calls - Yes or No

- Happy Data 30 - Yes or No

 

If yes, what are the charges.

 

 

 

6 REPLIES 6
Community Manager

Re: Overseas incoming call charges on Prepaid

Hi anujgupta, you will be charged for international incoming calls for both plans. With regard to the charges, we will be checking with the relevant team. 

- Julaina
Esteemed Commentator

Re: Overseas incoming call charges on Prepaid

Isn't it contradictory to https://community.starhub.com/t5/Prepaid/Free-Incoming-Calls/td-p/143370

 

Who should I believe  - Alumni or community manager (I dont even know what it means) ?

Community Manager

Re: Overseas incoming call charges on Prepaid

We're checking on this. We'll get back to you with updates. -Debbie



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Esteemed Commentator

Re: Overseas incoming call charges on Prepaid

TICK TOCK. 

Community Manager

Re: Overseas incoming call charges on Prepaid

Our colleague is checking, and will get back to you on this.

 

Community Manager

Re: Overseas incoming call charges on Prepaid

Hi anujgupta, overseas incoming call is free when receive in Singapore (as long as you are connected to StarHub network, shppd apn). 

Incoming calls while overseas are chargeable. You can check the website for more details on the rates per country, https://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/roaming/prepaid-roa...-Debbie



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is