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No 4G network since last Sunday

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New Commentator

No 4G network since last Sunday

I couldn't connect to 4G network since last Sunday (10/14). Only 3G connection. Restart, off/on mobile data won't help. Mobile data network is very slow. Please fix it.

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Customer Service

Re: No 4G network since last Sunday

Hi Roger! You can send us a PM at http://m.me/starhub with your account details such as registered customer name, mobile, Hub ID / email address so we can look into it. Thank you! -Yeng