GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Network unlock PIN

New Commentator

Network unlock PIN

Hi,

 

I just bought a new phone and tried to insert my sim card. The device asks me for a network unlock code, and I cant find this pin anywhere.

 

Please help me!

 

 

3 REPLIES 3
Alumni (Retired)

Re: Network unlock PIN

Hi bettina

 

Did you purchase the handset from us and were you inserting a different SIM Card from your purchase on the handset?

 

Please send us your registered name and Prepaid number for verification by clicking the words bracketed by the arrows here > via Private Message < so we can assist you.

 

- Amy
New Commentator

Re: Network unlock PIN

Hi,

 

I am facing a similar network PIN lock issue with my new Samsung A50 bought from India, when I try to insert my Starhub postpaid SIM card. Can share me the Network PUK and SIM Network unlock PIN for my mobile phone? Let me know how I need to share any phone specific details like IMEI, model no etc.

Customer Service

Re: Network unlock PIN

Hey there, Prithanandi! Thanks for reaching out to us. As this requires us to refer to your account details, please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thanks! --Addie