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More Happy Roaming problems

Respected Contributor

More Happy Roaming problems

Yesterday I spent the day trying to get the App working again .... ok 


today I just get a message “ cannot activate mobile data network” 


im in Bali - everything was good for a week - I have 6gb of data and $140 in my wallet 


signal strength with XL is good - 4 bars +


anyone any idea why I can’t get

on line ? 



Alumni (Retired)

Re: More Happy Roaming problems

Hi Andrew c, 


If restarting your handset or switching your SIM into another device does not help resolve the issue, can you provide me with your full name, NRIC/FIN number, contact number and email address via Private Message and we'll keep in touch?