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Main wallet money got deducted and roaming data doesn't work

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Valued Commentator

Main wallet money got deducted and roaming data doesn't work

Hi,

 

I have purchased a 1GB roaming data for 3 days.

 

However, when I reach the destination, the data doesn't work. Instead, around 16 SGD or so was deducted from my main wallet.

 

Thereafter, I top up another SGD20 and the same thing happened. Around 5SGD was deducted.

 

Appreciate if you could help to resolve the matter and let me understand how could I make the data work. 

 

XXXXXXX

XXXXXXXXX

 

Thank you.

 

 

1 REPLY
Alumni (Retired)

Re: Main wallet money got deducted and roaming data doesn't work

Hi desmondkoh

 

I've edited your post to protect your personal information. Can I check which country are you travelling at currently?