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Main Balance Less than $15 Before Purchasing Any Data Plan

Valued Commentator

Main Balance Less than $15 Before Purchasing Any Data Plan

Hi!

 

My stored value is is $14.85 the moment I log in even though I paid for the prepaid card with $15 value.

 

Where did the $0.15 go?

 

I have yet to purchase any data plan at all.

 

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2 REPLIES 2
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Alumni (Retired)

Re: Main Balance Less than $15 Before Purchasing Any Data Plan

Hi holagreetings,

 

Let me arrange for the team to assist you on this. - Han

Valued Commentator

Re: Main Balance Less than $15 Before Purchasing Any Data Plan

Dear Han,

Thank you for your reply.

Look forward to your team’s assistance as I will be flying off tomorrow.