Hi, am using Happy Prepaid for roaming.
I bought a data plan to use. When I tried to renew a plan after about an hour after expiry, I noticed my balance had dropped significantly from $19+ to $6+
I was in my hotel using Wi-Fi during that one hour period, so I don't understand how my prepaid balance could drop so drastically. The same problem didn't happen to my husband's account.
Please help to reinstate my balance as it really is affecting my usage overseas. Thank you
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