I’m having troubles logging on to the starhub app with my SIM card’s phone number.
Can someone help me with it please ?
Hi emmesee, let us know if the issue remains when you reinstall the application ? Thank you
We have checked and the prepaid number is inactive in our system. Hence, you will need to purchase a new prepaid sim card with a new prepaid number. Thank you
Is there anyway that you can reactivate the SIM card? I’m not in Singapore right now and won’t have access to purchase a new one.
As the prepaid number is inactive, we are not able to reactive the prepaid mobile line. Thank you