How to activate roaming OVERSEAS~?

[jesskeil]

Hi,

I have the same problem. I can’t activate roaming while already in Malaysia.

I can’t log into app because I need a network to receive the OTP

please help 

Jessica 

[Jere_Lim]

Hi jesskeil, Let us know if you are still facing any issues after restarting the mobile device and manually connecting to the roaming operator. Do also provide us with your prepaid number >> HERE << we’ll arrange for assistance. Thank you.

[loulan]

Hi,

I have the same problem. My roaming isn't activated, and I can't activate the app from abroad since as I don't have roaming, I can't receive an SMS. I can't use *123# either, for the same reason. It's really annoying that there is no other way to identify yourself.

@Jere_Lim  I will send you a private message with my details.

[zIp-dIsK]

Since you are already overseas there's nothingmuch you can do, though you can try PM the starhub team, OR you can PM them on Facebook, find them on (http://m.me/Starhub) , alternatively, you may find way to give starhub a call. if you have wifi and skype you might be able to make the call or ask someone to help you do it.

Number is 68201633

Hope that helps a little.

[mkovalev]

Hi,

Please, check, that roaming for my StarHub (pls find my mobile number in my details) is working.

I am in Russian Federation now, on registration on a mobile network I am getting message: "Your SIM card does not allow a connection to this network " or, "Limited Service"

Thank you

Mikhail

[mkovalev]

Resolved&working.

[Carla_P]

Hi @mkovalev, that's good to hear. How were you able to resolve your concern? Please share it here so other users will know what to do when they encounter the same issue. Thanks!