GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

How to activate roaming OVERSEAS~?

New Commentator

Re: How to activate roaming OVERSEAS~?

Hi,

 

I have the same problem. I can’t activate roaming while already in Malaysia.

I can’t log into app because I need a network to receive the OTP

 

please help 

Jessica 

Community Manager

Re: How to activate roaming OVERSEAS~?

Hi jesskeil, Let us know if you are still facing any issues after restarting the mobile device and manually connecting to the roaming operator. Do also provide us with your prepaid number >> HERE << we’ll arrange for assistance. Thank you.


If my post answers your question, please click on the "Accept as Solution" button!
New Commentator

Re: How to activate roaming OVERSEAS~?

Hi,

 

I have the same problem. My roaming isn't activated, and I can't activate the app from abroad since as I don't have roaming, I can't receive an SMS. I can't use *123# either, for the same reason. It's really annoying that there is no other way to identify yourself.

 

@Jere_Lim  I will send you a private message with my details.

Honored Contributor

Re: How to activate roaming OVERSEAS~?

Since you are already overseas there's nothingmuch you can do, though you can try PM the starhub team, OR you can PM them on Facebook, find them on (http://m.me/Starhub) , alternatively, you may find way to give starhub a call. if you have wifi and skype you might be able to make the call or ask someone to help you do it.

Number is 68201633

Hope that helps a little.