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How to activate roaming OVERSEAS~?

Senior Commentator

Re: How to activate roaming OVERSEAS~?

Hi, I’m facing the same problem too! I forgot to activate data roaming and cellular roaming for my prepaid card. Now I can’t connect to any cellular networks in Malaysia and roam. Is there any walkaround to this?

Respected Commentator

Re: How to activate roaming OVERSEAS~?

Easiest way is to get the app installed on your mobile.

Can’t remember the exact steps, but I remember is quite straight forward.

This is the reply from Amy.

 

If you're connected to WiFi services, please download My StarHub App and follow the guide at http://bit.ly/2xDhQlO to activate your roaming services.

- Amy
Senior Commentator

Re: How to activate roaming OVERSEAS~?

I can’t mine is a prepaid. This instructions look like they are for postpaid
Community Relationship Manager

Re: How to activate roaming OVERSEAS~?

Hi DegreeC, you can activate roaming via our Happy Prepaid App. Do remember to activate it before leaving Singapore. 

Senior Commentator

Re: How to activate roaming OVERSEAS~?

Unfortunately I’m out of Singapore without roaming services already. Hope someone from Starhub can help me activate it. 

 

I read that Amy might be able to help. Hope she will reply soon.

Honored Commentator

Re: How to activate roaming OVERSEAS~?

Hi there I'm having same issue could you help me pls
Valued Commentator

Re: How to activate roaming OVERSEAS~?

I am also having the same problem but i am using prepaid sim...i need to activate my sim for ibanking OTP
Respected Commentator

Re: How to activate roaming OVERSEAS~?

Same problem. Followed all instructions but not able to activate.
Respected Commentator

Re: How to activate roaming OVERSEAS~?

Hi Amy! I’m using Happy Prepaid but unable to access data roaming now, maybe because I forgot to activate before I travelled. Could you help me to activate please?

 

 

Respected Commentator

Re: How to activate roaming OVERSEAS~?

I have self-resolved