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How to activate roaming OVERSEAS~?

Senior Commentator

How to activate roaming OVERSEAS~?

hi, i did not turn on ROAMING on my prepaid happy before leaving Singapore. I am now in Australia.

What can i do? Help!~

23 REPLIES 23
Alumni (Retired)

Re: How to activate roaming OVERSEAS~?

Hi J_Vansen_S, I've responded to your PM. Please have a look. Thank you. 

New Commentator

Re: How to activate roaming OVERSEAS~?

I'm also having the same problem, roaming on my number isn't activated. Can you help me to activate it too?

Alumni (Retired)

Re: How to activate roaming OVERSEAS~?

Hi @ low5545

 

Let me know your full name, NRIC/FIN/Passport Number and Prepaid mobile number via Private Message and I'll be in touch. 

- Amy
Respected Commentator

Re: How to activate roaming OVERSEAS~?

Please help me too ?

I'm having the same problem.

Forgot to activate roaming before leaving.

Alumni (Retired)

Re: How to activate roaming OVERSEAS~?

Hi @ valieio

 

Are you using our prepaid or postpaid services? 

- Amy
Respected Commentator

Re: How to activate roaming OVERSEAS~?

It's a post paid.

Alumni (Retired)

Re: How to activate roaming OVERSEAS~?

If you're connected to WiFi services, please download My StarHub App and follow the guide at http://bit.ly/2xDhQlO to activate your roaming services.

- Amy
Respected Commentator

Re: How to activate roaming OVERSEAS~?

Thanks...I did that....funny thing is that I will receive an email after my request is processed.

Well...how can I receive it if I don't have roaming ?

Smiley Happy

Do you know how long it takes usually to activate it ?

 

And thank you for quick reply.Really helpful.

Alumni (Retired)

Re: How to activate roaming OVERSEAS~?

Please reply me via PM with your account details so I can check. 

- Amy