StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Happy roam not working No service!

Highlighted
Valued Commentator

Happy roam not working No service!

Hi, i m in malaysia. I had activated autoroam and purchase data before leaving singapore. But now my happy are not working at all! Kindly assist! 

3 REPLIES
Community Manager

Re: Happy roam not working No service!

Hi hui88, does restarting your handset or switching your SIM into another device help resolve the issue at all?

Valued Commentator

Re: Happy roam not working No service!

Tried restart, change sim card to another mobile phone but still the same. No service at all. On roaming also on mobile phone and before leaving singapore already on roaming on starhub happy prepaid app.

Community Manager

Re: Happy roam not working No service!

I see. Please send me your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll check.

 

- Amy