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Happy prepaid data roaming in Australia not working

SOLVED
Esteemed Commentator

Happy prepaid data roaming in Australia not working

hi I activated my happy prepaid for a 2.4gb data plan at $15 to be used in Australia. The SIM card was a activated in Singapore before I came over. THe data worked on the first day when I touched down in Australia but I accidentally deactivated the roaming services via the happy prepaid app on my phone and right now I'm getting no signal for my SIM card. I swapped on both my iPad and iPhone and android phone but I'm still getting no signal. The problem is that I need to reverify the number through the happy prepaid app but I can't receive the pin cos I do not have any signal.

 

can you please advise? My prepaid Sim number is 84799346. 

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Commentator
Solution

Re: Happy prepaid data roaming in Australia not working

-edited- it works now! Thanks!

View solution in original post

16 REPLIES 16
Hub Master

Re: Happy prepaid data roaming in Australia not working

I have activated the roaming service for you. Please try again.
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Home is where the ♥ is
Esteemed Commentator
Solution

Re: Happy prepaid data roaming in Australia not working

-edited- it works now! Thanks!

View solution in original post

Esteemed Commentator

Re: Happy prepaid data roaming in Australia not working

hi it works now! thanks!
Hub Master

Re: Happy prepaid data roaming in Australia not working

Great to hear that! Happy Roaming in Australia!
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Home is where the ♥ is
Valued Commentator

Happy prepaid data roaming in South Korea not working

Hi,

 

I was wondering if you would be able to assist me with my data roam package of 3.6GB for my Korea trip.

I did all the necessary setup before flying but was unable to access the Internet when I arrived.

 

Community Relationship Manager

Re: Happy prepaid data roaming in South Korea not working

Hi @Venessa, as this is a public forum, we don't encourage you to share your personal contact number in the thread. Could you send me a private message please? Will be removing your contact number from your post. Thank you 

Esteemed Commentator

Re: Happy prepaid data roaming in Australia not working

My happy prepaid roaming data stopped working today in Australia and i do not know how to fix it. Tried restarting my phone and re installing the apn but nothing seems to work. Please help me.

Senior Commentator

Re: Happy prepaid data roaming in Australia not working

My happy prepaid card notbwitking in Bangkok despite data plan subscribed. 

Plsadvise. Settings is SHPPD right?

Senior Commentator

Re: Happy prepaid data roaming in Australia not working

My happy prepaid card notbwitking in Bangkok despite data plan subscribed. 

Plsadvise. Settings is SHPPD right?ii