Happy prepaid data roaming in Australia not working

[leon0079]

hi I activated my happy prepaid for a 2.4gb data plan at $15 to be used in Australia. The SIM card was a activated in Singapore before I came over. THe data worked on the first day when I touched down in Australia but I accidentally deactivated the roaming services via the happy prepaid app on my phone and right now I'm getting no signal for my SIM card. I swapped on both my iPad and iPhone and android phone but I'm still getting no signal. The problem is that I need to reverify the number through the happy prepaid app but I can't receive the pin cos I do not have any signal.

can you please advise? My prepaid Sim number is 84799346. 

Thank you!

[KaiBoon]

I have activated the roaming service for you. Please try again.

[leon0079 · Accepted solution]

-edited- it works now! Thanks!

[leon0079]

hi it works now! thanks!

[KaiBoon]

Great to hear that! Happy Roaming in Australia!

[Venessa]

Hi,

I was wondering if you would be able to assist me with my data roam package of 3.6GB for my Korea trip.

I did all the necessary setup before flying but was unable to access the Internet when I arrived.

[Jolene_L]

Hi @Venessa, as this is a public forum, we don't encourage you to share your personal contact number in the thread. Could you send me a private message please? Will be removing your contact number from your post. Thank you 

[Deera]

My happy prepaid roaming data stopped working today in Australia and i do not know how to fix it. Tried restarting my phone and re installing the apn but nothing seems to work. Please help me.

[chrisrio]

My happy prepaid card notbwitking in Bangkok despite data plan subscribed. 

Plsadvise. Settings is SHPPD right?

[chrisrio]

My happy prepaid card notbwitking in Bangkok despite data plan subscribed. 

Plsadvise. Settings is SHPPD right?ii