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Happy not able to roam in Malaysia

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Senior Commentator

Happy not able to roam in Malaysia

 Hi,

 

My son purchased a Happy card last November.

He managed to get roaming at Malaysia after return to home town.

I am trying to help him to activate Singpass with his phone.

The Happy card is "No Service" on any phone.

I have similar Happy Card and the roaming works on my phone but not his.

I have called and visited the service center, no solution so far.

I have try the APN and top up the value, still no roaming.

I wrote private message in this forum and there were 3 people try to help.

When I able to reply the last person, I was told, my limit is reached.

I wonder how to solve this