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Happy card Dara roaming not working - Iphone

Respected Commentator

Happy card Dara roaming not working - Iphone

 

I have the happy card and subscribed for the 7 days 1GB roaming for my trip to Hong Kong. 

 

I have activated data roaming on my phone and the APN has been set to shppd. I’m using an iPhone. 

 

But I still can’t get data roaming. Can someone please help? 

1 REPLY 1
Community Manager

Re: Happy card Dara roaming not working - Iphone

Hi Epwl

 

Does reinstalling the Prepaid APN using the Happy Prepaid App, restarting your handset or placing your SIM Card in another handset help resolve this issue?

 

If this doesn't help, please send me your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll be in touch.

 

- Amy