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Happy Roam: Use your local Prepaid plans in Malaysia without incurring any data roaming charges!

StarHub Intern

Happy Roam: Use your local Prepaid plans in Malaysia without incurring any data roaming charges!

Going to Malaysia? StarHub Mobile Prepaid is the first in Singapore to offer the Happy Roam service!

 

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What you need:

All you need to do is to get a StarHub Prepaid Mobile SIM, which is available islandwide at:

  • StarHub Shop
  • Exclusive Partner Outlets
  • Authorised StarHub dealers
  • Cheers
  • 7-Eleven

 

Follow these steps:

Step 1: Purchase & activate a StarHub Prepaid SIM

From the following:

  • StarHub Shop
  • Exclusive Partner Outlets
  • Authorised StarHub dealers
  • Cheers
  • 7-Eleven

 

Step 2: Dial *123*5*2# to activate Data Roaming service.

 

Step 3: Dial *123*300# to select a Data Plan.

 

(From as low as $5 for a 1GB plan )

 

Customers can track data usage by dialing *123# or track through the StarHub Happy Prepaid Android or iOS app wherever they are.

 

Prepaid Data plans, for use in both Singapore and Malaysia, range from as low as $1 for 10MB for 7 days to $20 for 1.2GB for 30 days.

 

Customers can dial *123*300# for plan options.

 

Validity

Data

Price

3-day

1GB

$5

7-day

1GB

$7

 

The StarHub Happy prepaid SIM is available at all StarHub Shops and selected authorised dealers, including 7-Eleven, Cheers & selected SingPost post offices.

 

For more information, please visit www.starhub.com/happy-roam.

 

---------------------------------------------------------
Currently an intern at StarHub. Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

3 REPLIES 3
Esteemed Commentator

Re: Happy Roam: Use your local Prepaid plans in Malaysia without incurring any data roaming charges!

Starhub website still shows:

9. Can Prepaid Data Plan packages be used while roaming?

No, packages cannot be used while roaming. If you have selected a Prepaid Data Plan package while roaming, you will still be charged at the prevailing data roaming charges for any data downloaded.

Likewise for all StarHub Prepaid services, we will not be able to refund any Prepaid Data Plan packages activated before and during roaming.

 

Link: http://www.starhub.com/personal/support/mobile/prepaid/prepaid-services/prepaid-data-plans/packages-...

 

Please confirm?

Valued Advisor

Re: Happy Roam: Use your local Prepaid plans in Malaysia without incurring any data roaming charges!

may be StarHub missed out to amend that content

Highlighted
StarHub Intern

Re: Happy Roam: Use your local Prepaid plans in Malaysia without incurring any data roaming charges!

Hi @APang Thank you for bringing this to our attention. We have updated point 9 on the FAQ accordingly.
 
9. Can Prepaid Data Plan packages be used while roaming?
Yes, Prepaid Data Plan packages can be used to roam in Malaysia with our Happy Roam service. If you have activated a Prepaid Data Plan package and the Data Roaming service via *123# prior to entering Malaysia, you can surf in Malaysia without incurring data roaming charges. For more info, visit starhub.com/happy-roam
However, if you are roaming in countries other than Malaysia, packages cannot be used and data roaming charges apply. If you have selected a Prepaid Data Plan package while roaming, you will still be charged at the prevailing data roaming charges for any data downloaded.
Likewise for all StarHub Mobile Prepaid services, we will not be able to refund any Prepaid Data Plan packages activated before and during roaming.
---------------------------------------------------------
Currently an intern at StarHub. Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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