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Happy Prepaid card having issue

Valued Commentator

Happy Prepaid card having issue

Hi, i've been trying to log in Happy Prepaid app but there's an error message "Validate user failed". Kindly advise, thanks!

3 REPLIES 3
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Alumni (Retired)

Re: Happy Prepaid card having issue

Hi nellehs

 

Did you enter in the OTP sent to you correctly? Please try reinstalling the app before logging in again. 

- Amy
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Valued Commentator

Re: Happy Prepaid card having issue

Hi!

There wasn’t any otp being sent to me.
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Alumni (Retired)

Re: Happy Prepaid card having issue

Please pass me your full name, NRIC, contact number and email address via PM and we'll keep in touch.