I'm sharing this as a NEW SH prepaid User. I bought this to try out and it was freaking awesome.
Let me share my story. (i'm not marketing for StarHub, but just creating awareness)
I am not new in the Prepaid Market as I have tried M1, SingTel, StarHub.
I travel very very often, so whenever i visit a country, i would get prepaids in the countries which i visited (e.g. Malaysia Digi, Hong Kong China HK Mobile, Taiwan DaGeDa/ChungHwa, Philippines SmartBro, etc..)
But the main problem with these prepaids is that you only get ONE Telco. You won't know which is the BEST coverage, and usually we use it for DATA only. Malaysia and Taiwan has a lot of jungles, mountains, islands, so some telcos are preferred in rural areas.
I was in KL last weekend, and i decided to try SH Prepaid out.
OK, so i read the terms and condition and stuff, just to share as well:
So here’s the thing. Most people are ignorant. I see a lot of posts of noobs asking why my wallet kena deducted for no reasons. Why my credit balance $17 all gone after i just topped up. Here's why:
Whenever you top up, your SMARTPHONES have running apps on the background, be it iOS or Android or even Windows Phone. You will start getting charged by the KByte and it's VERY costly. So probably one Whatsapp message and facebook notification will wipe out your whole entire wallet already.
So here's what I always do whenever i put my SIM card into my phone/tablet. DEACTIVATE MOBILE DATA before you TOP UP or if you have $8 remaining, JUST FRIGGIN DEACTIVATE your MOBILE DATA.
I have tried out last weekend when I went to Malaysia with SH Prepaid:
First thing I did was:
Things that will eat up your data VERY VERY FAST
If you cannot finish the data, you have 2 more days to go on your data pack, just come back to Singapore and use in Singapore. It will expire within the 3 days activation or 7 days activation, whichever you choose. If you are in Singapore and having problem limiting yourself within your Data Bundle, you can use this as spare, rather than DATA upsize (1GB $8 per month), or getting charged per GB block @ $10/GB.
Hope these tips will help you control your data usage, at home and abroad.
P/S: I just realized that they have added few more countries, Hong Kong, Indonesia, Malaysia, Taiwan, Thailand, Australia, UK and US.
However, only Malaysia has No limit on Telcos. But other countries are not too bad for the partnered telcos.
Great sharing tips @Gator 30 on Happy Roam.
We appreciate your contribution to StarHub Community.
Hi, the steps you mentioned looks easy enough. However, I was told by a Starhub staff that you don't even need to dial to activate. You can download the HappyPrepaid app from the Playstore and activate from there. Having said that, I wanted to share my experience here. I was able to use the HappyRoam service 2 weeks ago when I was in New York. I still have remaining 2 weeks in the data plan (3.6GB for 30days) I activated then. Today when I went to Johor Bahru, I was not able to use any data service from any operators I manually connected ( DIGI, MYCELCOM, MAXIS ). May I know do I have to do anything before going to JB ? Thanks in advance. My prepaid account is ,snipped>
Edit: Mobile number removed for protecting customer privacy.
@Shoryuke let us know if you need any further clarification?
Thanks for replying, but the problem i am reporting here is tha I wasn't able to use data service when I was in Johor Bahru yesterday. My wallet has $9.15 and roaming service was turned on, APN settings were set to 'shppd'. Any idea what could be the problem here ?
Noted. Let us escalate to our Support team to check and advise you further.