Hi, can i check if i am able to request for extension for my unused prepaid amount? If yes how long can it be extended? I have been trying to get through the hotline but nobody answered after holding on for more than 17 mins.
As long your prepaid main wallet is valid you can purchase extension pack for up to 90 days to extend your prepaid validity at cost of $1.40.
All you need to do is to dial *123*200# via your prepaid sim and simply follow on-screen instructions to choose your desired number of days of extension.
More information about main wallet extension pack can be found here