GreenR Community|The Community Run by You
Showing results for 
Search instead for 
Did you mean: 

Extension for expiry of unused prepaid amount

Trusted Commentator

Extension for expiry of unused prepaid amount

Hi, can i check if i am able to request for extension for my unused prepaid amount? If yes how long can it be extended? I have been trying to get through the hotline but nobody answered after holding on for more than 17 mins.

Alumni (Retired)

Re: Extension for expiry of unused prepaid amount

Hello WendyToh, 


As long your prepaid main wallet is valid you can purchase extension pack for up to 90 days to extend your prepaid validity at cost of $1.40.


All you need to do is to dial *123*200# via your prepaid sim and  simply follow on-screen instructions to choose your desired number of days of extension.


More information about main wallet extension pack can be found here

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

If my post answers your question, please click on the "Accept as Solution" button!